Oxygen concentrators tips | Suction machine info | Nebulizer FAQ's | Choosing rollators / Medical walkers

	Home | My Account SEARCH CALL TOLL FREE 1-800-657-6514 | PRODUCT PAGES  | SITE MAP | TESTIMONIALS | ABOUT US | CONTACT US    Items: 0     $0.00 modify cart     Checkout Reaching Aids Personal Care Products Pedal Exercisers Step Stools Heating Pads Walkers and Accessories Rollators / Rolling Walkers Quad Canes Walking & Folding Canes Crutches/Forearm Crutches Bariatric Equipment Raised Toilet Seats Shower / Bath Chairs Shower Commodes Rolling Shower Chairs Bath Transfer Bench Shower / Bath Grab Bars Toilet Safety Frames Hand Held Showers Semi & Full Electric Beds Mattresses and Overlays Pressure Relief Surfaces Over Bed Tables Bed Rails Bed / Floor Trapezes Pulse Oximeters Blood Pressure Monitors Patient Hoyer Lifts Manual Patient Lifts Electric Patient Lifts Patient Lift Slings 2 Position Lift Chairs 3 Position Lift Chairs Infinite Position Lift Chairs Heavy Duty Lift Chairs Straight Back Lift Chairs Geriatric - Recliner Chairs Geriatric Chair Accessories Hip Chairs Oxygen Concentrators Suction Machines Nebulizers CPAP Machines Air Compressors Oxygen Supplies Oxygen Tanks Oxygen Regulators 3-Wheel Travel Scooters 4-Wheel Travel Scooters Wheelchairs Lightweight Wheelchairs Standard Wheelchairs Heavy Duty Wheelchairs Transport Wheelchairs Power Wheelchairs Reclining Wheelchairs Wheelchair Ramps Wheelchair Cushions Wheelchair Accessories Sale Products  Home > Returns & Return Authorization Returns Specialty Medical understands there are times that customers order products that end up not adequately meeting their needs. Specialty Medical is more than willing to work with the customer to help come up with the best solution. Specialty Medical is committed to working with its customers to ensure products with warranties perform according to the manufacturer's specifications. Warranty information, where applicable, can be found enclosed within the product packaging. RETURN POLICY If you are the original purchaser who bought products directly from Specialty-Medical, you may return the products in as-new condition to Speicalty-Medical up to 21 days; however, your Return Authorization Number (RMA) must be requested 72 hours from receiving your product. A RMA number is also required by for a full credit on any product error, damage or loss occurring in transit. Exceptions include: Bath Safety Equipment Category (Hygienic & FDA Regulations) Beds including mattresses Patient Lifts Motorized Wheelchairs Electric Scooters Bariatric and Custom Wheelchairs Wheelchair Cushions Incontinence Products Geriatric & Hip Chairs Some Medical Supplies The refund or credit does not include any shipping and handling charges shown on your packing slip or invoice; you are responsible for those. THE REFUND OR CREDIT IS SUBJECT TO A FIFTEEN PERCENT (15%) RESTOCKING FEE (PLUS APPLICABLE TAXES), UNLESS OTHERWISE PROHIBITED BY LAW. Any custom-ordered or custom-built items are non-returnable. These non-returnable products are custom-produced by the manufacturers and are unable to be returned. Other products that can not be returned include power wheelchair, wheelchair ramps and electric scooters. For any non-returnable items or items with re-stock fees you will be notified at the time you place your order. Return freight will be the responsibility of the customer. If you are an organization that bought the products under a written agreement with Specialty-Medical, the agreement may contain different terms for the return of products than specified by this policy. PROCEDURE To return products, you must email Specialty Medical Customer Service at info@specialty-medical.com to receive a Return Authorization Number. To expedite the process of your refund or credit, Specialty-Medical expects you to return the products to Specialty-Medical in their original packaging within 5 days of the date that Specialty Medical issues the Credit Return Authorization Number. YOU MUST PREPAY SHIPPING CHARGES AND INSURE THE SHIPMENT OR ACCEPT THE RISK OF LOSS OR DAMAGE DURING SHIPMENT. Returned products must be in as-new condition, and all of the manuals, components, and other items included with a product must be returned with it. EXCEPTIONS Specialty-Medical's "TOTAL SATISFACTION" Return Policy does not apply to goods or items that because of hygienic considerations cannot be returned. Products marked as "all sales final" may also not be returned. Customers who refuse the original shipment from UPS will not receive a refund because the warehouses that ship the products are not the same warehouse that receives the returns. Customers must call and get the appropriate address to ship the products back to receive a refund.
	Shipping | Return Policy | Testimonials | Links | Terms of Use | Privacy | About Us | Contact Us -------------------------------------------------------------------------------------------------------------------------------------------------------- Site Map USA TOLL FREE Phone: 1(800)-657-6514 Copyright© 2005 Specialty-Medical.com Inc. All rights reserved. Specialty Medical Equipment represents the top brands in the home medical equipment industry including Invacare, Guardian, Sunrise Medical, Nova, Probasics, Lumex, Pride, Devilbiss, TFI Healthcare, Carex, Hudson RCI and Rubbermaid. Specialty Medical Equipment specializes in Wheelchairs, Nova Rollators, Oxygen Concentrators, Patient Hoyer lifts, Raised toilet seats, shower chairs, oxygen tanks, oxygen regulators, nebulizers, suction machines, transfer benches, Bath Safety, Mobility Aids, Respiratory Products, hospital beds, lightweight wheelchairs, Blood Pressure Monitors and Bariatric Medical Equipment. Specialty-Medical.com is committed to providing the highest quality home medical equipment and medical supplies for your personal healthcare needs. --------------------------------------------------------------------------------------------------------------------------------------------------------- Specialty Medical is your complete source for home medical equipment and medical supplies including wheechairs, nova rollators, rolling walkers, walking aids, walking canes, quad canes, crutches, heating pads, blood pressure monitors, nebulizers, portable suction machines, mobility scooters, Geriatric - Recliner Chairs, bed rails, Heavy Duty Wheelchairs, transport wheelchairs, oxygen regulators and cylinders, mobility scooters, health walkers, shower chairs, transfer benches, hospital beds, hand held showers, raised toilet seats, oxygen concentrators, hoyer lifts, wheelchair cushions, bedside commodes, Safety bed rails, over bed tables, Cpap machines, and much more. --------------------------------------- Powered by VerticalChaos.com ---------------------------------------