Shipping Policy

  • Free shipping is provided to our customers on most orders over $75. For most orders $75 and under, there is a flat fee of $10.
  • WE ONLY SHIP TO THE CONTIGUOUS 48 UNITED STATES, only shipping to regular addresses. We do not ship to PO Boxes.
  • All orders received before 3pm EST will be processed and shipped the same day (Subject to Stock and Availability) Products will be shipped UPS Ground (1-4 days appx.)
  • Free freight does not apply to any special shipping. If you would like to upgrade your order to Next Day or Second Day Air please call our customer service line at 1-800-657-6514.
  • If paying with a check the order will be shipped once the check clears, and if paying with a money order the product will be shipped once received.

Our office hours are Monday through Friday from 09:00 am to 05:00 pm Eastern Standard Time. Orders received on the weekend will be shipped the following Monday.

FAX: 513-576-1301 
PHONE: 1-800-657-6514

Specialty Medical does not currently ship any products outside of the United States. Sorry for the inconvenience.

Guaranteed Lowest Price: If you can find an identical product offered at Specialty Medical somewhere else for a lower price Specialty Medical will beat that price by 5%. Just email us the price quote in writing or where you saw this offer and once confirmed we will gladly honor the 5% guarantee. This guarantee excludes advertised specials and closeout deals by competitors. This guarantee requires that you provide Specialty Medical with the original proposal from a registered medical equipment provider