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I just wanted to thank you again for the exceptional assistance you provided while fulfilling my recent order. Although I had done my best to research the item I was purchasing before placing my order on-line, it was still a little intimidating spending $900 with the click of a button. So, you can imagine how delighted I was to receive your call confirming that the item was, indeed, the model I needed as the item was non-refundable. It was also remarkable that you were able to help me obtain the five percent discount that I was unable to get through the on-line order. Customer service of this high caliber is generally a lost art, in my experience, and you are a wonderful public relations agent for Specialty Medical.
I was already impressed by Specialty Medical’s Better Business Bureau rating; however, your outstanding efforts on my behalf have made me a return customer. You can be sure I will turn to Specialty Medical first when next I need to make future purchases. I am truly grateful for your quick and courteous service.
Sincerely – Wendy
Your delivery is superb. I ordered my rollator from you Tuesday after lunch. It arrived today (Thursday) about 10:30 AM. That is less than two days. Most people don't even ship out that rapidly. Rollator is just as described and suits me well. Thanks for your input over the phone and talking me into the less expensive model. I will give your site to all our friends in our "over 55 Active Adult" community... Sept 2005"
Bob S. - Elkton, MD
"When my mother was released from the rehab center after having total hip replacement, I found that a lot of equipment she needed to be safe and comfortable at home wasn't covered by medicare. Since we had to pay for these things ourselves, I was so happy to find Specialty-Medical. Their prices were much lower then those quoted by the supplier our social worker recommended and Specialty-Medical has been easy to work with, making sure that we got exactly what we needed, shipped out the day of our order."
Carol K. Alexandria, Virginia
Specialty Medical web site was easy to use, easy to maneuver through and navigate, and the goods I ordered were delivered promptly. The equipment was very reasonably priced, and I appreciated the absence of shipping costs and fees.
I would definitely use the site again, and recommend it to others.
Dave Polster Sacramento
When my mother needed a walker with wheels and brakes, I searched the internet for information and prices. Your Specialty Medical web site provided excellent descriptions of the products available and you had the lowest prices. After I placed the order, you went the extra mile to make sure it was delivered on time. Thank you for your excellent service!
Jerald Leitherer Maine
I could not believe that I received my order in 2 days!! Your site was very easy to read and each item was large and clearly visible with great details of each item. To tell you the truth it was hard to pick because the lower priced item sounded just as good as the higher priced item.
When my mother fell in the bathroom we knew that we needed to get the proper tools that she needed. Of course we should have gotten sooner to avoid this accident. But she loves the commode with handles. Which serves a dual purpose, since it is so close to the tub she can use it to get in and out of the tub.
Thanks again for the fast service and please send me a catalog asap!
Janice S. Florida
My father called me one day and asked if I could do him a favor and find him a folding cane for traveling. Hard to believe that less than 10 minutes later, I found just what I needed, at a reasonable price, and a few days later my dad had just what he was looking for! Thanks!
Michael E. Buckley Las Vegas, Nevada
My mom was going into assisted living a few months ago. We decided at the last moment to purchase a hospital bed. Specialty medical had a good sellection. We bought a bed with rails & shipped half way across the country for a reasonable price & received it in 3 days. We had a day to spare. Thank you.
David Sweeney Wilmington, MA
I recently ordered a shower chair from your web site for my mother. She needed it quickly because the one she had was in very bad shape. Not only did we receive it within TWO days at no extra cost, the quality is excellent, the price was very reasonable and the minimal amount of assembly was a breeze! Thank you for putting your customer's needs first!
RVF - St. Louis, MO.
When my Multiple Sclerosis got worse I needed a walker and was unable to go shopping for it. I went to the internet and found what I wanted on the Specialty Medical web site and easily ordered it. The price was very reasonable. It was delivered to my house soon and I have enjoyed it. Thank you for the great service,
my dad is disabled and needed a raised toilet seat to accommodate his bathroom needs I live in a small town and was unable to locate one when searching the internet I found specialty medical and I ordered it on a Friday and got it on Tuesday it has been a great experience dealing with them price and prompt shipping were great
Carol Hensley Trion, Georgia
I DECIDED TO PURCHASE AN OXYGEN CONCENTRATOR. I RESEARCHED PRICES ON LINE AND FOUND THAT YOUR COMPANY PROVIDED THE MOST COST EFFECTIVE MACHINE FOR ME, AND THE BEST WARRANTY. I PLACED THE ORDER AND THE MACHINE WAS DELIVERED TO MY DOOR 3 DAYS LATER. I WAS VERY PLEASED WITH THE SERVICE AND HAD NO PROBLEMS.
KIM - COLORADO
Fast service, Item was shipped and delivered to my door in less than 2 days!! Item discription was exactly as the item delivered and no hidden charges. Thanks for every thing,
Kendra K. Indiana
I ordered a nebulizer for a friend who does not have insurance and did not know where to get an affordable nebulizer. The price was very reasonable and shipping was lightning fast. Very reliable company =)
Mr. Cloud New York
When my grandmother came to live with us I knew the task would be difficult but I never imagined it would be so challenging. My mother and I found ourselves dedicating full long hours to her care and this placed our own lives on hold. I decided to go online and search for products that would allow my grandmother more independence, that is when I found Specialty Medical, their prices were not only low but their service was excellent, I found railing for her bed, bath seats and disposable bibs. This not only allow my grandmother to do some things on her own but also allowed more time for my mother and I to med to other things. I think that the products are great because they allowed my grandmother to help us tend to her and I greatly appreciate the easy and comfortable feeling that I received in doing business with them. Thanks
Sandy B. Kearny, NJ
"We wanted to buy an oxygen concentrator for my son, but didn't think we could afford the $1200-$1300 a new one would cost. We checked on E-bay and found a used one that eventually sold for $591.00 plus $60 shipping. We were so glad we found your company. After you answered several of my questions promptly by e-mail, we ordered a brand new machine with an oxygen sensor (which the used one didn't have) for $775 (no shipping) and it was delivered to us within three days. Thanks for the great service!
I was searching for a sturdy rolling walker for my grandfather who is 6'3" and was not finding much. Once I finally found a quality Nova walker that would work for him, I searched the internet for different providers and yours had the lowest price. I also liked the service guarantee and the personal story behind the founding of Specialty Medical. The walker was shipped even faster than I expected and in perfect condition. Thanks much!
Specialty Medical web site was easy to use, easy to maneuver through and navigate, and the goods I ordered were delivered promptly. The equipment was very reasonably priced, and I appreciated the absence of shipping costs and fees. I would definitely use the site again, and recommend it to others.
Dave Polster Sacramento
I purchased a shower transfer bench for my mother from your web site. We had gone looking at the local medical supplies stores and found one she liked. I then went shopping on the internet to find the very same bench for $30 cheaper. I appreciated the promptness of your webiste and she is very pleased with my purchase from you!
We had a friend that was too weak to walk and needed a walker to get around. I did a web search and came across your company's site. It was an effortless shopping experience...we were able to view many different walkers and the price was affordable on the one we selected. We received the walker within days. We certainly would use you again for the purchase of specialty medical products.
I had searched many internet sites for an elevated toilet seat that would fit an elongated toilet. Your personal and rapid responses to my email along with prompt shipment when I ordered made shopping with Specialty Medical a pleasure.
Deb H. Florida
Prior to purchasing a portable suction unit from your website, I called your customer service line to ask some questions. The representative was extremely helpful & knowledgeable. Placing the order online was easy and convenient. We received the product quickly and it meets our needs perfectly! Thank you,
I was searching for wheelchairs for my husband. He is a bilateral amputee, and I was looking for a special mechanism to keep the chair balanced and safe. At first, you had not heard about this device, but when I went back to your site a few days later, you had already done some research and said you were able to have the device installed. Your prices were the best I found, and the wheelchair was delivered in the time you stated in good condition. We are completely satisfied with the chair.